Privacy Policy

We collect information in two ways: information you provide directly to us, and information collected automatically when you use our website.

Information You Provide

• Contact details — name, phone number, email address, and property address when you request a quote or book an inspection.
• Service preferences — type of inspection, preferred date and time, and any specific concerns about the property.
• Communications — messages, emails, or WhatsApp conversations you initiate with us.
• Payment information — processed securely through our payment providers; we do not store full credit card numbers on our servers.

Information Collected Automatically

• Device and browser data — IP address, browser type, operating system, and referring URL.
• Usage data — pages visited, time spent on site, and links clicked, collected via Google Analytics.
• Location data — general geographic region inferred from your IP address to help us determine our service area coverage.

We use the information we collect only for legitimate business purposes related to our home inspection services:

We may share your information with trusted service providers who assist us in operating our business, but only under strict conditions:

• Inspection software providers — platforms used to generate and deliver your professional inspection report.
• Payment processors — secure third-party providers that handle billing transactions on our behalf.
• Analytics providers — Google Analytics and similar tools that help us understand website traffic (data is aggregated and anonymized where possible).
• Legal authorities — when required by law, court order, or to protect the rights and safety of our clients and staff.

All third-party service providers are contractually required to protect your information and use it only for the specified purpose.

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

We take the security of your personal information seriously and implement industry-standard safeguards including:

• SSL/TLS encryption on all data transmitted between your browser and our website.
• Access controls limiting who within our organization can access your personal data.
• Secure hosting with regular backups and security updates applied to our website platform.
• Data retention limits — we retain client records only as long as necessary to fulfil our services and legal obligations.

While we take all reasonable precautions, no method of internet transmission is 100% secure. If you believe your information has been compromised, please contact us immediately.

Our website may contain links to external websites, including our social media profiles (Facebook, Instagram, Google) and partner platforms. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit through a link on our website.

Under Alberta's Personal Information Protection Act (PIPA), you have the following rights regarding your personal information held by Safe Check Home Inspection:

To exercise any of these rights, please contact us using the details in Section 10 below. We will respond within 30 days of receiving your request.

Our services are directed at adults involved in property transactions. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out:

You also have the right to file a complaint with the Office of the Information and Privacy Commissioner of Alberta if you believe we have mishandled your personal information.